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Frequently Asked Questions

F.A.Q’s- Events

Q: Are lanes included in the minimum spend for private rooms?
A: Lane rentals are a separate transaction, and are not included in the room minimum spend.

 

Q: What is included in the minimum spend?
A: All food, non-alcoholic, and alcoholic beverages will be included towards your room minimum.

 

Q: Is there a room deposit?
A: Your lane rental reservation will serve as your room deposit, if it meets up to 20% of your room minimum.

 

Q: Can I rent lanes outside of my room rental time?
A: Yes, however we can only guarantee your party access to the private room during your allotted time slot for that space.

 

Q: Can you accommodate fundraisers and charities?
A: Yes! We are more than willing to donate back 15% of food sales back to your fundraiser or charity with a valid 501(c)(3). Donation inquiries should be sent to hello@thehubstadium.com

 

Q: What other options do I have if I do not want a private room?
A: Parties of 25 or more are able to reserve tables with our Pizza Package, Buffet Package, or A La Carte Appetizers Menu. Inquire within for details.

 

Q: Can I still preorder a Food Package if I do not have minimum of 25 people?
A: Yes, but you will be charged for a minimum of 25 people.

 

Q: Is there tax and gratuity included?
A: A 20% gratuity and 6% sales tax will not be included in the minimum spend but will be added on to your final bill.

 

Cancellation/Refund Policy:
We require a minimum of 7 days notice for a full refund (Cash or Credit, depending on the method you originally paid with). Additionally, Management reserves the right to offer “HUB Credit” for cancellations more than 24 hours before any reservation. No cash or “HUB credit” will be offered for cancellation with less than 24 hours notice, you will be responsible for the total cost of the reservation.